Shipping & Delivery Policy

At Server Parts, we are committed to delivering your orders quickly, securely, and reliably. This Shipping & Delivery Policy explains how orders are processed, shipped, and delivered.

Server Parts operates from Dubai, United Arab Emirates, and provides shipping services locally and internationally.

Order Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Large or custom hardware orders may require additional processing time.

Customers will receive order confirmation and shipping updates via email.

Shipping Locations

We ship to:

United Arab Emirates
GCC countries
Middle East
International destinations worldwide

Shipping availability may vary depending on product type and destination regulations.

Shipping Methods

We partner with reliable courier and logistics companies such as:

DHL
FedEx
Aramex
UPS
Local delivery services

The shipping carrier will be selected based on destination, package size, and delivery speed.

Estimated Delivery Time

Delivery times are estimates and may vary:

UAE: 1–3 business days
GCC & Middle East: 2–5 business days
International: 3–7 business days

Delays may occur due to customs clearance, weather conditions, or courier issues beyond our control.

Shipping Costs

Shipping costs are calculated based on:

Destination country
Package weight and dimensions
Shipping method selected

Shipping fees will be displayed at checkout before payment confirmation.

Promotional free shipping may be offered for selected products or campaigns.

Customs Duties & Taxes

For international orders:

Customers are responsible for any customs duties, import taxes, or local fees required by their country.
Server Parts is not responsible for delays caused by customs clearance.

Order Tracking

Once your order is shipped, you will receive a tracking number via email.

Customers can track shipments directly through the courier website.

Delivery Issues

If your package is:

Delayed
Lost
Damaged during shipping

Please contact us immediately so we can assist in resolving the issue.

Incorrect Address

Customers are responsible for providing accurate shipping information.

Server Parts is not responsible for delivery failures due to incorrect or incomplete addresses provided by the customer.

Additional shipping fees may apply for reshipment.

Damaged Packages

If you receive a damaged package:

Please notify us within 48 hours of delivery
Provide photos of the package and product

We will arrange replacement or compensation if applicable.

Contact Information

Server Parts
Warehouse 2, 13A Street
Al Khabisi, Dubai
United Arab Emirates

📧 Email: sales@serverpartss.com
📞 Phone: +971 50 775 6585
🌐 Website: www.serverpartss.com